| Company Profile |
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THE BRAND The name zyrex derived from an imaginative marvelous reptile that lived during the Cretaceous period (65 milion ago). Its size could reach 13 meters in length and 6 meters in height with weight of almost 6 metric tons. This posture certainly needed a lots of foods for consumption and made it the most powerful animal in that area. One of its distinct characteristics was to have a vizio sight, ie: the abilty to have board long view of vision but could still focus on the preys within it’s close range and surroundings.
THE COMPANY
Founded in 1996, PT. Zyrexindo Mandiri Buana designs,
manufactures, distributes, and services computer systems in
THE VISION and
Our
PRODUCT DEVELOPMENTS
Higly trained and experieced engineers work together with
product team to develop products that are of the latest technology and suited
to the market demands.
INDUSTRIES SERVED AND
CLIENT BASE The long list for our customer base and diversity of industies served show that zyrex products are suitable for your needs. Among the list of industries are:
ACHIEVEMENTS &
AWARDS
CUSTOMER SERVICE
Following the philosophy of serving clients in a 5-star
fashion, zyrex customer service department operates more than 40 service points
and continuously expands through out
PRODUCTION FACILITIES Our production capacity can reach 10.00 units of PC assembled per month 20.000 PCs storage warehouse capability. To ensure enduring performance of our products, we enforce our own Unique Quality Enforcement Policy on
DUAL STEP QUALITY
ASSURANCE Having BOKAR process is not the whole story of our promise to deliver only the finest products to our customers. We also implement 2 quality assurance steps: 1. Every PC assembled unit goes through the following process: o Process QC-1 ensures parts integration under specified standard quality measurements. This is done before the BOKAR process. o Process QC-2 ensures burn-in test successes, zero DOA ( Dead on Arrivel) and any other software / firmware integrations. 2. Quality Assurance Implementations o Ensures quality consistency by scheduling random inspections on every production process to finished goods. o Deep investigation on every DOA unit or major problems found and after sales o Parts Certification Program that ensures all parts used are certified and have good quality.
Software deployment Automatically deploy, update, and manage software for windows, Linux, and UNIX devices
Windows deployment Automatically deploy or migrate to Windows XP, or Windows Server 2003
Security patch
management Eliminate known software vulnerabilities by automating the security patch management process
Server management Automatically provision, update, and manage distributed server environments.
ASSET CONTROL
SOLUTIONS
Software licence
management Reduce costs with automated software inventory, licence management, software matering, and usage tracking
IT asset tracking Automatically track the status and location of software and hardware assets worldwide
REMOTE / MOBILE
SOLUTIONS
Remote control and
diagnostics Streamline IT service support. See the desktop of a remote computer and control it with your local mouse and keyboard
Remote systems
management Improve IT service levels with cost-effective, automated management of software and hardware in remote offices
Mobile management Manage your fleet of intermittently connected mobile devices as easily and cost-effectively as if they were connected to your LAN.
Total Outsource Our Total Outsourcing Solition creates value through technology to help transform your IT universe into a powerful business driver. The substantial benefits derived through our service include: Strategic: Our continuing focus on business excellence helps you focus on your market objectives. We provide effective decision support systems with industry benchmarking and are accountable for the work we deliver at every stage of our partnership with you. Operational: Our process delivery and best practices are bacbed by strong standards includiding ISO 9001:2000 & ISO 14001 & OHSAS 18001:2007. The operational benefits are improved efficiency for your IT infrastructure with access to advanced technologies. Our technology experts ensure process and quality led service delivery. Finacial:You gain significant cost savings in overall IT operations through predictable expense management and a faster time-to-market ensures a quick return-on-investment (ROI) for your business.
FEATURES BENEFIT
As part of zyrex Desktop Management, zyrex ServiceDesk is a next-generation graphical business application that enables an organization to provide an outsanding level of support service to both employees and customers. Combining process-driven incident management, role-based privilege sets, automatic actions, assignment, service levels and escalation are applicable equally to both internal IT Support and the externally-facing Customer Service functions.
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